If you’re searching for safe, reputable healthcare abroad, you’re in the right place!
Sanatour is the first independent research and verification firm in global healthcare—built to help you make informed decisions, stay in control, and avoid the risks of an unregulated industry.
Even if you choose to work with a facilitator or agency outside of Sanatour, we can still support you by
verifying your chosen provider and providing you with a report that can help you assess safety and quality.
We're here to help at any level you choose - whether you just want a second opinion or need comprehensive concierge support for a complex medical journey.
Built from Real Experience. Driven by Ethics.
Sanatour was created in response to a growing need: people seeking healthcare abroad with no trusted, neutral place to turn. Too many were navigating life-changing decisions based on sales tactics, guesswork, or vague online reviews, all without protection, verification, or transparency.
With millions of Americans facing rising out-of-pocket costs, unaffordable prescriptions, and the potential loss of insurance due to policy changes, medical travel is no longer a luxury. It’s a lifeline.
We realized people might feel pushed to make high-stakes choices in unfamiliar places—with no one to verify facts or protect their journey.
Sanatour fills that gap.
A service that puts your autonomy and knowledge first, , and makes global healthcare decision making more transparent and informed.
What Most Medical Tourism Companies Won't Tell You
Most medical tourism companies prioritize their provider relationships and profit goals over your protection. Sanatour exists to change that - by putting ethics, safety, and your autonomy first. Before we explain how, here's WHY it matters:
COMMISSION-BASED REFERRALS
They're paid by hospitals, not patients. Most companies receive 15-40% commissions from providers - creating an obvious conflict of interest in their recommendations.
HIDDEN-COST STRUCTURE
Free' services aren't really free. When companies don't charge you directly, they're often padding the hospital prices to cover their commissions.
UNREGULATED FACILITATORS
No licensing or oversight required. Anyone can become a 'medical tourism facilitator' without medical training, certification, or accountability standards.
INACCESSIBLE LOCAL REVIEWS
Critical information stays buried locally. Disciplinary actions, safety issues, and negative outcomes are often only reported in local languages and regional databases.
LACK OF PROTECTION
Minimal patient advocacy. Many facilitators operate informally through social media and emails, with no formal patient protection or legal recourse.
TARGETING FOREIGNERS
Foreign patients face accountability gaps. International patients are less likely to pursue legal action or leave public reviews when problems occur.
This is why Sanatour was built
to replace vague promises with verified facts, protect your autonomy, and bring clarity to a space where safety and ethics often take a back seat.
What We Do
We provide unbiased information research and transparent reporting and support at the level you choose in an unregulated, often gray industry. Our goal: help you obtain all the facts for informed decisions, and hopefully encourage better standards across the field. Even if you're working with others or planning independently - we're here to provide verified information for your peace of mind.
VERIFICATION
Independent Provider Verification
We're ethics-first and work only for you.
We're here to meet the reality head-on—and help make informed decisions. Our verification process is completely transparent—we report what we find AND what we don't find.
What we verify through our 6-step process:
- Official licensing and credentials through 40+ regulatory bodies
- Database cross-reference against our 19,000+ verified providers
- Legal and medical standing including court cases and board reviews
- Institutional assessment of facility reputation and controversies
- Safety protocols and standards for compliance verification
- Local reviews and reputation from native language sources
You receive a comprehensive report with risk assessment and official documentation, usually within 72 hours.
CONSULTATION
Dedicated Conseiller Access
We're here to assist you to the level you choose. Same Conseiller start to finish - no handoffs, no explaining your story over. Whether you want independence or 24/7 support, you'll never feel abandoned and we'll always be transparent with information and knowledge.
What availability means with us:
- Free initial consultation with your assigned Conseiller to determine support level
- Same Conseiller relationship - from consultation to post-journey follow-up interview
- Direct contact method - no call centers, you reach YOUR person directly
- Flexible response times - immediate for emergencies, structured for planning
- Multi-tier availability - choose from business hours to 24/7 direct access
- No abandonment policy - we stay engaged until your journey is complete
COORDINATION AND PLANNING
Plan, Align and Support
We coordinate the logistics while you focus on your health. From accommodation to translation services, we handle the details at whatever level you need - but you always maintain the direct relationship with your doctor.
What we coordinate:
- Travel logistics and accommodation arrangements tailored to your schedule
- Verified translator introductions - medical-qualified professionals you hire directly
- Local support contacts and emergency assistance networks in your destination
- Long-term and multi-trip planning for complex treatments and multiple visits
- Daily coordination during treatment - logistics support while you focus on rec
- Documentation and preparation everything organized without touching your medical records
KNOWLEDGE
Information Without Agenda
We have zero financial incentive to steer you toward any particular provider or country. Our revenue comes only from you, so our research and recommendations serve only your interests - not hidden commission structures.
How we deliver unbiased knowledge:
- No provider commissions - we're never paid by hospitals or clinics to recommend them
- Complete transparency about our verification methodology and information sources
- Honest gaps reporting - we tell you what we couldn't verify or confirm
- Multiple options presented - never pushing you toward a single "preferred" provider
- Independent research from official sources, not marketing materials or sales presentations
- Your medical privacy protected - we never collect, store, or transmit your health records
AUTONOMY
Your Decisions, Your Control
You stay in complete control of every decision. We provide information and support, but never pressure, never judge, and never make choices for you. Your medical journey remains entirely your own.
How we protect your autonomy:
- Information-only approach - we provide facts, you make all decisions
- No pressure tactics - take time to decide, change your mind, or walk away entirely
- Direct provider relationships - you communicate with doctors directly, we facilitate only
- Transparent support levels - choose exactly how much or little involvement you want
- Zero judgment policy - whatever you decide, we support your informed choice
- Flexible engagement - modify or end our services at any time without penalty
SUPPORT
From Planning to Recovery"
Our support adapts to your needs throughout the entire process. Whether you need basic guidance or comprehensive coordination, your conseiller provides consistent support at the level that works for you.
Ongoing support includes:
- Pre-journey preparation - comprehensive planning and documentation assistance
- Arrival coordination - local orientation and initial setup support in your destination
- Treatment period support - available for questions, concerns, or unexpected issues
- Emergency advocacy - immediate assistance if complications or problems arise
- Recovery coordination - follow-up care planning and logistics support
- Post-journey follow-up - debrief session and ongoing relationship for future needs
Transparency
Our Core Principles
We are not a medical tourism agency: We are here to help you make the most informed decision based on your specific needs. However, we do not deal with facilitators, clinics, or doctors, nor do we handle any of your medical information. This information is private and remains strictly between you and your medical professional.
Honest Reality: We don't sell medical tourism as perfect. We acknowledge the risks and help you navigate them.
Informed Decisions: Transparent information leads to better choices. We put all of our recommended providers through a rigorous screening process to ensure you have all the details before you make a decision.
Flexible Support: Use our services as little or as much as you need. We are here when you need us.
Our B Corporation Journey
We choose to obtain B Corp certification, which legally requires us to balance profit with social and environmental impact. This isn't marketing, it is a binding legal commitment to stakeholder governance.
Fair and Inclusive Hiring Practices
Sanatour offers all of our employees a fair salary and a uniform, high quality benefits world wide, allowing them to thirve and grow, removing wage insecurities and worries, things we feel should be standard with any job.
We are committed to inclusive hiring practices, with a flexible work schedule, remote positions geared toward flexible work conditions for all our employees.
Our policy is simple - hire the best talent and make sure they have everything they need to succeed, both in their work commitment and life.
Giving Back
Sanatour looks forward to working with charitable organizations to help rare disease patients access specialized care.
We are committed to supporting underserved communities in accessing verified healthcare options, and are strong advocates of providing free resources for improving medical tourism safety standards.
Database Maintenance and Continuity
Updates: Quarterly verification of our growing database of 19,000+ providers
Double-Check System: Every report reviewed by second research team member before delivery
Growing Coverage: New providers added weekly through systematic verification
Quality Control: Rigorous standards for database inclusion
Official Source Verification: Direct contact with medical boards and regulatory bodies
Credential Cross-Reference: Multiple source validation for accuracy
Facility Inspection Records: Review of official inspection reports when available
Peer Review System: Independent verification by multiple team members
Sanatour Rating: Proprietary scoring system based on verified credentials